Terms And Conditions

Transparency is something Katiso Admin is big on, so it’s important to us that you know what you’re agreeing to as our valued customer. Happy Buyer, Happy Seller. These are the conditions we would like you to be aware of. By accessing our website you are agreeing to these conditions.

Legalities

The website www.katisoadministration.co.za (the “Site”) is an automotive shopping website where you can browse, select products advertised. You agree to receive communications from us and from our third party service providers and you agree to accept "cookies" and other similar devices used by this Website to perform our services. You also agree that we may call or email you from time to time about any incomplete or unconfirmed enquiry you make through our Website. Further information on use of data can be found in our Privacy Policy.

Disclaimer

Katiso Admin has taken every care to ensure that the information posted on the Site is correct and up to date at the time of publishing on the Internet. We shall not be responsible for any detriment incurred by reliance you place on this Site or its contents. However, Our admin will endeavour to correct any inaccuracies once the company has become aware of them. Illustrations and photos contained on the Site are sample representations of the products advertised, and variations may occur from time to time.

Amendments

Katiso Admin has the right to change or discontinue any features of this Site including products, hours of availability without notice or liability. We always strive to provide our customers the most competitive prices, we also reserve the right to change prices displayed for products on the Site at any time..

Product Pricing

Pricing displayed on the Site represent the full price in Rands (ZAR), including VAT (Value Added Tax), for the product itself but does not include postage/delivery charges which will depend on the destination.

Online Sales

You agree to provide a true, complete and accurate email address, delivery address(s), billing address(s) and telephone number and to keep these details up to date. Furthermore you agree to provide accurate vehicle details and house details descriptions. Incorrect information provided could lead to a delay in delivering your product(s) or even the non-delivery of your products. Kindly note that our site is designed to guide and assist you to identify the correct vehicle make and property details, to help, (when used properly) in eliminating errors when ordering online. Our highly trained personnel are also available to assist you, to the best of their ability in this regard. It is brought to your attention that in the case of used purchase, you are aware that the condition of used vary. It is therefore not our intention to sell a used products as a new part.

Accepted Payment Options

Pricing displayed on the Site represent the full price in Rands (ZAR), including VAT (Value Added Tax), for the product itself but does not include postage/delivery charges which will depend on the destination.

Delivery Policy

Subject to availability and receipt of payment, requests will be processed within 2-3 days and delivery confirmed withing 14days of business. Deliveries will only be within South African borders. Delivered vehicle will be inspected for damages and photographed on every order to ensure goods are not damaged before the delivery.

Return and Refunds Policy

Due to incorrect purchase, Katiso Administration reserves the right to charge out a 25% handling or cancelation fee. Refunds will be made within thirty working days from the date of cancelation. Refunds requests must be emailed through to refunds@katisoadministration.co.za which must include reasons for the cancelation as well as the nominated bank account for the refund.

Complaints Resolution Procedure

Complaints may be done in writing to complaint@katisoadministration.co.za Please include reasons for the complaint. Contact name and number. Complaints will be dealt with within 7 working days and return email or follow-up call will be actione